Social media giant Meta faced a global service disruption on Tuesday, leaving hundreds of thousands of users across the globe scrambling. The outage, affecting Facebook, Instagram, Facebook Messenger, and Threads, highlighted the potential fragility of our dependence on these platforms.
According to Downdetector, a website that tracks online outages, over 500,000 Facebook users reported issues logging in and accessing the platform. Instagram and Messenger also experienced significant disruptions, with around 77,000 and 12,000 users encountering difficulties, respectively.
The outage began shortly after 10:00 AM Eastern Time and persisted for roughly an hour before reports of issues started declining. This period of downtime left many users frustrated and unable to connect with friends, family, and businesses across Meta's platforms.
Meta acknowledged the incident and issued a formal statement through spokesperson Andy Stone, attributing the disruption to a "technical issue." They emphasized their efforts to resolve the problem swiftly and apologized for any inconvenience caused to their user base.
Beyond the United States, users in various countries including the United Kingdom, Canada, and Mexico also reported experiencing difficulties accessing Meta's services. This widespread impact underscores the interconnectedness and global reach of these platforms.
The timing of the outage, coinciding with Super Tuesday in the United States, raised concerns about potential disruptions to election-related communication. However, the Cybersecurity and Infrastructure Security Agency (CISA) clarified that they were unaware of any specific threats targeting election systems or evidence of malicious cyber activity connected to the outage. Nonetheless, federal officials emphasized their continued collaboration with states to safeguard election integrity against potential physical and cyber threats.
While some online groups claimed responsibility for the outage, a source familiar with the matter dismissed these claims as false. Meta has historically experienced occasional service disruptions, ranging from brief glitches to more significant outages like the six-hour incident in 2021 that impacted millions of users.
Capitalizing on the situation, Meta's competitor, X (formerly known as Twitter), took a jab at the outage with a playful tweet: "We know why you're all here [right now]." X's owner, Elon Musk, also joined in the social media banter, stating on X, "If you're reading this post, it's because our servers are working."